Our team is here to help whether you’re a parent, family member, caretaker, or business customer. ¡Y no se preocupe, también hablamos español!
NOTICE: Due to safety measures taken for COVID-19, our phone team is operating at a reduced capacity and you may experience slightly longer hold times. For immediate help, we’ve extended our live chat hours to better support you!
- Live Chat: weekdays 5am - midnight (CT)
- Phone: 1-800-435-8316 weekdays 7:30am-5pm (CT)
Insurance Order Support
- Live Chat Only: weekdays 6am - 6pm (CT)
Additional Contact Information
Medela LLC 1101
Corporate Drive McHenry, IL 60050
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Account distributor order
Professional education programs
Tradeshow and event inquiries
Email Service Team
Don't wait for an answer... Our customer service team can help you now via live chat! Simply click the chat tab on the side of your browser window.
Please note: Due to high volume, email response time may take up to 3 days
If you would like to email our customer service team about feedback/suggestions, replacement parts, or warranty information, you can reach us at email@example.com.